2.3 Request Remove LPC Eligibility

4.3.2.5a Manage Late Payment Charge : Manage Late Payment Charge Detailed Process Model Description : 2.3 Request Remove LPC Eligibility

2.3 Request Remove LPC Eligibility

Reference: Manage Late Payment Charge Process Model - Page 3 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: There may be a special circumstance when the CSR or Authorized User removes the Late Payment Charge Date for a given Bill. Removal of this date would align with established business rules.